The McDonald’s Customer Satisfaction Survey is an online feedback program designed to collect opinions from customers about their dining experience at McDonald’s.
The survey helps McDonald’s improve its food quality, service, and overall customer experience.
Welcome to the McDonald’s Customer Satisfaction Survey on McDVoice.com
Thank you for visiting McDonald’s, we appreciate your business.
We value your candid feedback and appreciate you taking the time to complete our survey. Upon completion of this survey, you will be given a validation code that can be used to redeem the offer printed on your receipt. Your ability to take this survey, and to redeem that offer, does not depend in any way on the answers you give or on how satisfied you were with your visit.
To begin, please enter the 26-digit Survey Code located in the middle of your receipt.
How to Participate
- Visit www.mcdvoice.com
- Enter the survey code from your receipt (or store number if there’s no code).
- Answer the questions honestly about your experience.
- Submit the survey and receive a validation code.
- Write the code on your receipt and redeem it at McDonald’s.
McDVoice Survey Eligibility Criteria
To ensure fair participation, McDonald’s has set a few eligibility requirements
| Criteria | Requirement |
|---|---|
| Age Requirement | 18 years or older |
| Residency | USA, Canada, UK, etc. |
| Survey Limit | 1 survey per receipt |
| Redemption Time | Within 30 days |
| Employees Participation | Not allowed |
McDonald’s Customer Satisfaction Survey Question
General Experience
- How satisfied were you with your overall experience at McDonald’s?
- Very satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very dissatisfied
- How likely are you to recommend McDonald’s to a friend or family member?
- Very likely
- Somewhat likely
- Neutral
- Somewhat unlikely
- Very unlikely
Food Quality
- How satisfied were you with the taste and quality of your food?
- Very satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very dissatisfied
- Was your order prepared accurately?
- Yes, completely
- Partially correct
- No, there were mistakes
Speed & Service
- How satisfied were you with the speed of service?
- Very satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very dissatisfied
- How friendly and helpful was the staff?
- Very friendly
- Somewhat friendly
- Neutral
- Somewhat unfriendly
- Very unfriendly
Cleanliness & Environment
- How clean was the restaurant and dining area?
- Very clean
- Somewhat clean
- Neutral
- Somewhat dirty
- Very dirty
- Was the restroom clean and well-stocked?
- Yes, completely
- Somewhat clean
- No, it needed attention
Value for Money
- How satisfied were you with the value for money of your meal?
- Very satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very dissatisfied
Drive-Thru Experience (if applicable)
- How satisfied were you with the drive-thru speed and efficiency?
- Very satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very dissatisfied
- Did you receive all items in your order correctly?
- Yes, everything was correct
- No, an item was missing
- No, an item was incorrect
Additional Feedback
- Would you like to leave any additional comments?
- Yes (Provide a text box)
- No
Pro Tips for Getting the Most Out of the McDVoice Survey
- Visit McDonald’s Frequently: The more receipts you collect, the more surveys you can take.
- Use Different Receipts: Even if you visit McDonald’s multiple times, you must use a different receipt for each survey.
- Redeem Rewards Promptly: Don’t forget to use your validation code within 30 days.
- Give Constructive Feedback: Instead of just rating everything as “good” or “bad,” provide detailed suggestions.
Final Thoughts
The McDVoice survey is a great opportunity to provide feedback on your McDonald’s experience while earning rewards. By keeping the above rules, eligibility criteria, and tips in mind, you can ensure a smooth survey process and maximize your benefits.
So, the next time you grab a meal at McDonald’s, don’t forget to check your receipt and take advantage of the McDVoice survey to enjoy free food and discounts!
Nice place to enjoy your food and customer really nice people
This McDonald’s was in Douglasville PA….the employees were very loud, many f*** words were used and very loud. We ordered and waited a good 10 minutes for our meal….it was NOT crowded. The fries were cold and my 2 burgers were not hot and I’m still wondering where the onions are. My companions dbl quarter was way beyond sloppy. This was a totally unpleasant experience and I really don’t know if we’d go back again.
I Greatly appreciate the website format and information given. You provided legible aid to my questions unanswered. Thanks giving to every source of contribution here, bye
I’M TRYING TO DO THE SURVEY AND IT’S SAYING THEY WERE ALL READY COMPLETED, THEY WERE NOT COMPLETED BECAUSE I JUST GOT THE RECEIPT’S ON 6/2 AND 6/8. WHAT’S GOING ON McDONALD’S, I WOULD APPRECIATE A RESPONSE, THANK YOU
your receipt codes may have already been used or expired. Each McDVOICE survey code is valid only once and usually within 7 days. If you’re sure it’s a mistake, contact McDonald’s at mcdonalds.com/contact for help.